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Last updated: 08 July 2021
This Cookie Policy explains how DIFX Limited (“DIFX, we, usand our) uses cookies and
similar technologies when you visit our website located at, or any other websites, domains,
sub-domains, pages, features, or content we own or operate, including the DIFX mobile app, and/or
when you interact with DIFX online advertisements or marketing emails (collectively, the Site”). It
explains what these technologies are and why we use them, and your rights to control our use of them.
In some cases, we may use cookies and similar technologies to collect personal information or
information that becomes personal information if we combine it with other information. In such cases,
the DIFX Privacy Policy available at will apply in addition to this Cookie Policy.
Any terms not defined in this Cookie Policy shall have the meaning given to them in the Terms and
Conditions available at The Privacy Policy and Terms and Conditions are incorporated into
this Cookie Policy by reference.
We may update this Cookie Policy at any time. If you have any questions about our use of cookies or
other technologies, please submit your request via our customer support team at [email protected].
1.1. Cookies are small text files that a Site downloads onto your devices (such as mobile phones and tablets)
when you visit a Site. Cookies helps the Site recognise your device the next time you visit it, and will
help it distinguish you from our other users.
1.2. Cookies can be used for a variety of purposes, such as remembering your preferences, measuring your
activity and optimising your user experience.
1.3. Most cookies will not collect information that identifies you. Instead, they will collect more general
information such as your general location or how you arrive at and use our Sites. Cookies set by the
Site operator are called first party cookies. Cookies set by parties other than the Site operator are
called third party cookies. The parties that set third party cookies can recognise your browser or
device, as the case may be, both when you visit the DIFX Sites or when you visit certain other websites,
or platforms where the third partys cookies are present. More information on cookies and their use can
be found at or
2.1. When you access our Sites and use our Services, we or companies we work with may place cookies on
your devices. These cookies help us better understand your behaviour and inform us about which parts
of our Sites you have visited.
2.2. We use first party cookies and third party cookiesto recognise you as a DIFX user, customise
DIFX Services, content, and advertising, to measure promotional effectiveness, and to collect
information about your device or other access devices to mitigate risk help prevent fraud, and promote
trust and safety.
2.3. We may use third party service providerscookies to target advertising for DIFX products and services
based on information about your visits to other websites. We do not control the types of information
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collected and stored by these third party cookies. You should check the third partys website for more
information on how they use cookies.
3.1. We use the following types of cookies:
a) Essential Cookies Essential cookies are used to make the Sites work and to remember essential
information, such as information about the Services you use. We use essential cookies where necessary.
The legal basis for setting these cookies is your consent, our contractual obligation to provide the
Services to you, our legitimate interest that the Services can be used securely and easily and that the
quality of the Services and content is constantly improved. No consent is required for the use of essential
cookies. They cannot be deactivated.
b) Session Cookies Session cookies are temporary cookies that only exist for the period you access the
Sites until you close the browser after accessing the Sites. Session cookies are automatically deleted
from your devices when you close your browser. Session cookies can help us remember your
movements from page to page, therefore avoiding having to re-enter information. The session cookies
used by us do not record or store any personal information about you. You can deactivate these cookies.
The legal basis for using these cookies is your consent, our contractual obligation to provide the Services
to you, our legitimate interest that the Services can be used securely and easily and that the quality of
the Services and content is constantly improved.
c) Persistent Cookies Persistent cookies remain on your devices after you have visited the Sites and are
not deleted when the browser is closed. Persistent cookies can retain your preferences and allow those
preferences to be used in future visits to the Sites. Persistent cookies are not used for tracking. They are
set only to retain your preferences for your next visit. You can deactivate these cookies. The legal basis
for using these cookies is your consent, our contractual obligation to provide the Services to you, our
legitimate interest that the Services can be used securely and easily and that the quality of the Services
and content is constantly improved.
d) Tracking Cookies Tracking cookies can be used to analyse your usage of a Site. These cookies may
not identify you personally and are simply used to understand how you use the Sites and to make
improvements to the Sites. Some tracking cookies are placed by third parties’. These cookies are
commonly used to evaluate the effectiveness of a companys advertising. We may use tracking cookies
when necessary. We use these cookies to collect statistical information on your use of our Services and
display advertising or offers tailored to your interests. The legal basis for the use of these cookies is
your consent.
3.2. Our cookies perform these different functions:
a) Enabling our Sites to function properlySome cookies are essential for the operation of our Sites. For
example, we use cookies to ensure that you are shown the correct web pages for your location or to
identify when we have broken links or other technical issues with the Site.
b) Analysing visitor/ user behaviourWe use cookies to analyse how our visitors/ users use our Sites and
to monitor Site performance. This allows us to provide a high-quality experience by ensuring that our
content and layout remain relevant to you. For example, we use cookies to keep track of which pages
and links are most popular and do not provide information about the visitors.
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c) Optimising and personalisingCookies are also used to optimise the Sites you visit and to personalise
the content that we show you across all our Sites, based on what we understand about your requirements.
The length of time a cookie will stay on your browsing device depends on whether it is a persistent or
session cookie. Session cookies will only stay on your device until you close your browser. Persistent
cookies stay on your browsing device until they expire or are deleted. Essential cookies stay on your
device for as long as you use the Sites. Tracking cookies remain on your device for as long as we have
your consent.
5.1 You have the right to choose whether to accept cookies and we have explained how you can exercise
this right below. However, please note that if you choose to refuse cookies, you may not be able to use
the full functionality of our Sites.
5.2 Most browsers allow you to change your cookie settings. These settings will typically be found in your
browsers optionsor preferencesmenu. To understand these settings, the following links may be
helpful, otherwise, you should use the Helpoption in your browser for more details.
a) Cookie settings in Internet Explorer.
b) Cookie settings in Firefox.
c) Cookie settings in Chrome.
d) Cookie settings in Safari web and iOS.
5.3 If you only want to limit third party advertising cookies, you can turn such cookies off by visiting the
following links:
a) Your Online Choices (
b) Digital Advertising Alliance (
5.4 Do Not Track: Some Internet browsers like Internet Explorer, Firefox, and Safari include the ability
to transmit Do Not Trackor DNT signals. Since uniform standards for DNTsignals have not been
adopted, our Sites do not currently process or respond to DNTsignals.
5.5 Flash Cookies: If you do not want Flash Cookies stored on your computer, you can adjust the settings
of your Flash player to block Flash Cookies storage using the tools contained in the website storage
settings panel, available here:
You can also control Flash Cookies by going to the global storage settings panel and following the
instructions. Setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or
impede the functionality of some Flash applications, including, potentially, Flash applications used in
connection with our services or online content.
5.6 Cookie Preferences: When you visit our Site, we may store cookies on your browser for your security
and to help us better understand your behaviour and inform us about which parts of our Site you have
visited. The information does not usually directly identify you, but it can give you a safe and more
personalised web experience. Because we respect your right to privacy, you can choose not to allow
some types of cookies. Blocking some types of cookies may impact your experience on the site.
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You can control and/ or delete cookies if you wish. You can delete all cookies that are already on your
device and you can set most browsers to prevent them from being stored therein. However, if you do
this, you may have to manually adjust some preferences every time you visit the technology platform,
and some services and functionalities may not work.
We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we
use or for other operational, legal, or regulatory reasons. If we do, you will be notified when you first
visit our Site after the change. However, the onus is on you to keep yourself updated with the latest
version of our Cookie Policy. You can also revisit this page if you wish to keep yourself informed. If
you do not agree with the revised content, you must stop accessing DIFX immediately. When an
updated version of the Cookie Policy is released, your continued access to DIFX means that you agree
to the updated content and agree to abide by the updated Cookie Policy.
If you have disabled one or more cookies, we may still use information collected from cookies prior to
your disabled preference being set. However, we will stop using the disabled cookie to collect any
further information.
We are committed to respecting the freedoms and rights of all our DIFX users. If you have any questions
or comments about this cookies policy or privacy matters generally, please contact our Data Protection
Officer at [email protected]. You can contact our Data Protection Officer confidentially to enquire about
the treatment of your data by us.